Managing Differences & Agreement^®

Building Accountability and Commitment^SM

 

Agenda

Day 1 (8:30-5:00 p.m.)

• Consulting Goals and Phases
• The Consulting Process Walk-Through Exercise
• Consultant Role Orientations
• A Simulation and Case Study on "Negotiating Wants"
• Assertiveness
• Process the Learning

Day 2 (8:30-5:00 p.m.)

• Expressing Wants - Stating Wants as Consultants Simulation
• Recognizing and Dealing with Resistance and Role Play
• Closing the Meeting and Giving Support
• Contracting with the Boss
• Practice Planning, Conducting and Reviewing a Complete Contracting Meeting with the Client
• Future Commitments

Concepts
Target Outcomes
Agenda
Who should attend?

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The game has changed

Staff functions have to
compete

Where they once had a monopoly.

Impact is measured
even more closely.

Contracting is the first and most critical step of the consulting process. This workshop focuses on the skills you need to build productive working relationships with clients. You learn how to get a project started on the right track.

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