“It’s been very powerful—probably one of the biggest influencers of my ability as a consultant.” That is why John Kelly of Schneider Electric uses Flawless Consulting in his practice, and why he teaches seminars on how to use the method.
The Society for Human Resource Management (SHRM) recently featured Flawless Consulting l in the article “Becoming a ‘Flawless’ Consultant.” SHRM gave two examples of exactly how the model is being used in the workplace. Kelly and Jeff Evans of the Cleveland Clinic both use the Flawless Consulting model in their work in organizational development and believe that it has made them more effective.
“Each year that goes by I get a deeper understanding of it, and in each interaction I learn something I could have done better or differently,” said Kelly.
While both had different phases of the model they believed were most important, they agreed that the process itself is something that you continually learn and build upon. “It’s a process that really stands the test of time,” said Evans. In order to use the methods effectively, it is important to read the book and understand the fundamentals of the model. Beyond that, attending consulting workshops and working through the methods with others builds your skill even further.
For more information on how Flawless Consulting can be used in the workplace, read the full article “Becoming a ‘Flawless’ Consultant” in our press room.
Originally published as “Becoming a ‘Flawless’ Consultant” by Lin Grensing-Pophal in SHRM Online. © 2012, Society for Human Resource Management, Alexandria, VA. Used with permission. All rights reserved.
