The first thing you should do is focus on your client, not the problem. Your client knows more about his or her company than you do, so they probably have a better solution. What you should focus on is working through the contracting steps of Flawless Consulting to lay a groundwork of mutual trust. Then, address the problem. Developing a strong partnership with your client is essential. It creates a space where lasting solutions can be found.
Written by Designed Learning
Peter Block’s Flawless Consulting Skills workshops and courses are offered exclusively by Designed Learning, Inc. In the last 25 years Designed Learning has trained over 1,000,000 people for hundreds of companies worldwide on how to have their skills and knowledge utilized and their recommendations implemented based on the best selling Flawless Consulting: A Guide to Getting Your Expertise Used. This has helped to create workplaces and communities that facilitate empowerment, stewardship and chosen accountability.