Consulting Skills : Flawless Consulting Training
Designed Learning : A Peter Block Company
Every support person struggles with how to have influence when they do not have direct control. This is especially true of the recruiter or staffing person. On one side, you have the hiring manager who wants magic. They want you to understand instantly who they are looking for and to find the … [Read more...]
Engineers hold the key to progress and problem solving in an increasingly technical world. They are often seen as experts with the wizardry to solve complicated problems. Managers sometimes expect miracles from them. But engineers do not operate in a vacuum. They need the support of managers or … [Read more...]
Staff professionals concerned with an organization’s human resources want to partner with managers as equals, collaborating to discover solutions to the challenges facing their organizations. They want to help solve problems and make a difference to the bottom line. PLAYING A CONSULTING … [Read more...]
The angered executive exploded. Flinging his pen across the room, he rejected the information systems solution presented by Cynthia Jordon-Putt. She assessed the situation quickly. Taking a deep breath and remembering her consulting skills, she looked the executive in the eye and spoke … [Read more...]
by Peter Block “Companies who are going to be successful truly understand what the customer wants, needs and expects, today, six months from now, and five years from now.” So says John Barr, manager of quality consulting with Xerox Corporation’s U.S. marketing group. “They are constantly … [Read more...]
by Peter Block Being a true consultant doesn’t just happen, anymore than quality just happens. It has to be learned. TODAY’S QUALITY CONSULTANTS WORK WITH ENTIRE ORGANIZATIONS Once upon a time a quality consultant was seen as an auditor, controller and policeman, responsible for quality … [Read more...]
