When consulting, we become so focused on efficiency that we lose our sense of humanity. Flawless Consulting author Peter Block thinks that our humanity is what matters most. In this short video, he shares his thoughts on restoring aliveness in the workplace. Peter says that the idea of … [Read more...]
Other Articles
Designed Learning Introduces Flawless Consulting for Project Managers
The constant change of priorities on project managers and team members alike make it more challenging for project managers to successfully complete projects. For this reason, Designed Learning has released a “Flawless Consulting for Project Managers” workshop, designated to help participants … [Read more...]
Stewardship: Leading Lasting Reform
Stewardship: Leading Lasting Reform Based on the newly-revised edition (May 2013) of Peter Block’s iconic bestseller Stewardship, this workshop helps leaders design organizations to create ownership at the lower levels - where it matters most. This must be done in spite of the persistent … [Read more...]
Introducing Flawless Consulting Enhanced E-Book
Cozy up with your Nook or grab your iPad – the Flawless Consulting 3rd Edition enhanced e-book has arrived. Peter Block’s Flawless Consulting 3rd Edition is now available on the iBooks store and the Barnes and Noble Nook. This enhanced e-book offers the same content as a hard-copy of Flawless … [Read more...]
1983 Flawless Consulting Guide Surfaces
Marketecture, a website focused on providing business to business marketing solutions, has unearthed a version of Peter’s consultation model from 1983 and tracked it down to Designed Learning. Author of the article, Jasper Ditton, found the model while visiting his family and was surprised at its … [Read more...]
Once Around the Block
by Peter Block From News for a Change Peter Block Speaks Candidly About His Work, Life, Influences and Ambitions Few people in the world of quality and participation can claim ignorance of the work of Peter Block. His insights into creating sustainable organizations by placing power and control … [Read more...]
A Word in Support of Suppliers
by Peter Block From News for a Change I want to bring some balance into our obsession with costumer service. When an idea becomes popular, at some point common sense disappears and mindless ideology takes over. This is what happened with our concern for the customer. We have entered a period … [Read more...]
Food for Thought
by Peter Block From News for a Change We may have reached the point where we have gone too far in our desire to make the customer always right. Customer service has become an ideology, breeding a sense of entitlement as troubling as the original customer indifference that which rise to the … [Read more...]
Homeward Bound
by Peter Block From News for a Change We are in a period of great prosperity, record spendable income, jobs galore, and yet we seem obsessed with how long it takes to get to work, how many hours we spend there, how to make more money and manage it better. Plus we work at home too much and what … [Read more...]
In Praise of C-SPAN
by Peter Block From News for a Change We live in a culture of commerce and it invades not only what we do, but what we become. At the heart of commerce is the capacity to market, sell and build a future on what is most often a false promise. It is most obvious in this season of a presidential … [Read more...]
