Quality Control

by Peter Block From News for a Change It is disturbing that after so many years of growing interest the value and involvement of the employee, institutional attention has reverted back to economics and cost reduction.  Where for a while it was all about the employee, now it is all about the … [Read more...]

by Peter Block From News for a Change We have now made the stock market our primary measure of well-being. It is the lead story on the news, it stares me in the face at the top of my home page. It peers at me from the lower right hand corner of my TV screen. It is not only in the news, but … [Read more...]

by Peter Block From News for a Change I was in Silicon Valley last year and someone from Bay Networks, a software company, asked me what I thought of the motto, "Speed is god and time is the devil." Too busy to respond at the moment, I later thought that this statement was a clear, precise … [Read more...]

by Peter Block The interest in quality improvement is quiet compared to a few years ago. We are living the myth that the quality movement has become so ingrained in our way of doing business that we no longer need to give it a special name. -- There are smaller numbers of quality … [Read more...]

by Peter Block From News for a Change It seems the quality movement is in remission. It is a passing worth noting. We now live in a quantitative period where measurement has triumphed over meaning. In 1891, William Thompson, Lord Kelvin wrote: “I often say that when you can measure what … [Read more...]

by Peter Block, From News for a Change It is disturbing that after so many years of growing interest the value and involvement of the employee, institutional attention has reverted back to economics and cost reduction.  Where for a while it was all about the employee, now it is all about the … [Read more...]