Jeff has a rich background in organizational development and leadership. He excels at identifying and accelerating strategic measures that strengthen performance with sustained, operational results. He understands the dynamics of change leadership to produce business redesigns and cultural transformation.
He began his career in engineering and quality assurance for NASA where he evolved his expertise in transformational change, strategic planning, organizational assessment and training design/delivery. He spent nine years as an internal organizational development consultant at Chrysler. During that time he had the opportunity to work with leadership at all levels to develop and implement strategy, performance management systems, and leadership development programs. Jeff ventured into the health care industry, where he spent five years at Cleveland Clinic as the Director of Organizational Effectiveness and executive coach. In this role, he built and led a team of internal consultants who utilized the principles and practices of Flawless Consulting for their internal clients. Internal clients included physician and nurse leaders who were transitioning from full time patient care to leading their colleagues.
Jeff has been affiliated with Designed Learning for more than 20 years. His Designed Learning work includes delivering Flawless Consulting, Building Accountability and Commitment, and The Six Conversations that Matter workshops. Participants in the workshops he conducts include engineers, managers, marketing executives, healthcare professionals, human resources and IT.
Jeff and his wife, Sharon, recently relocated to his home town in Elyria, Ohio. They have three children, three dogs, and a parrot. Jeff is active in the community and local church, where he serves as the youth director.