Phil’s mastery of consulting skills has been central to the growth of Designed Learning. He has helped Designed Learning in refining and adapting our workshops to keep pace with the changing marketplace. Through his guidance and competence, Flawless Consulting skills have reached all categories of organizations and all parts of the world. His expertise is in successfully navigating the day-to-day problems facing staff groups making the transition to consulting units.
Phil provides consulting and training for Designed Learning client companies to support their commitment to developing ownership and responsibility at every level. His work with clients reaffirms the belief that the person is central to the success of every organization. He is personally committed to living out the values he teaches including authentic relationships, the confrontation of difficult issues and the belief that courage and compassion are essential to optimum organizational performance.
He is also responsible for the selection, training and development of Designed Learning’s Affiliate Network of trainers. He is a frequent speaker at conferences and large group meetings in client organizations. He has written several articles about organizational efforts to distribute the power to engage the marketplace.
With more than 20 years experience as a manager, administrator, internal and external consultant and trainer, his work with clients covers a full range of organizational improvement activities. These include building unit capacity, team development, building cooperation between departments, and managing staff groups, customer relationships and lateral relationships.
He delivers all Designed Learning workshops. He is extremely well organized which allows him the flexibility to teach the concepts and skills at points in the workshops when they will have the most impact. Phil is especially good at using his skills in supporting and confronting to help participants surface their own difficult issues. His years of experience both inside organizations and as an external consultant give him numerous and humorous examples to share.